QA(^mboxRT): A System for Real-Time Holistic Quality Assurance for Contact Center Dialogues

Shourya Roy, Ragunathan Mariappan, Sandipan Dandapat, Saurabh Srivastava, Sainyam Galhotra, Balaji Peddamuthu
January, 2016
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Type
Conference paper
Publication
Proceedings of the Thirtieth AAAI Conference on Artificial Intelligence, February 12-17, 2016, Phoenix, Arizona, USA